2009-06-17T16:50:39-07:00
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2009-06-26T16:54:51-07:00
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Guidelines for Law Enforcement
2010-02-05T14:06:44-08:00
<h1><strong>What is Twitter?</strong></h1>
<p>Twitter is a free website designed to provide the exchange of public content in the form of 140 characters messages sent <span>from</span> the web interface or <span>from</span> a user’s phone. All users of Twitter agree to the Terms of Service and
Privacy policy at the time of sign up, which allows us to govern the
site.<br /> <br />Users may have a public or private account, and choose to view the 140 character messages of other Twitter users, which range <span>from</span> businesses (such as Comcast, Whole Foods, or Zappos) to political
figures (such as BarackObama) to celebrities or popular accounts (such
as Oprah or Britney Spears) to normal people.</p>
<p> </p>
<p> </p>
<h1><strong>What user information does Twitter have?</strong></h1>
<p>Most Twitter
profile information is public, so everyone can see it. A Twitter profile contains a profile
image, background, and the status updates, or “tweets” of the account
owner. In addition, the user has the option to fill out location,
include a URL, and write a “one line bio” or short phrase about
themselves. The tweets on a profile page update in real time, so the
newest information is always available at the top. Public profiles also show a list of whose tweets the account owner
“follows” or subscribes to, as well as the account owner’s “followers”
or, those who subscribe to the tweets of the account owner.</p>
<div class="im"><br /><strong>Private information requires a subpoena or court order</strong></div>
<div class="im">In accordance with our <a href="https://twitter.com/privacy">Privacy Policy</a> and <a href="https://twitter.com/tos" target="_blank">Terms of Service</a>, non-public information about Twitter users is not released unless we
have received a subpoena, court order, or other legal
process document. Some
information we store is automatically collected, while other
information is provided at the user’s discretion. Though we do store this information, it may not be accurate if the
user has created a fake or anonymous profile. Twitter doesn’t require
email verification or identity authentication.<br /> <br /><strong>Data retention information</strong></div>
<div class="im">Twitter retains different information for different time periods.
Twitter may retain user information longer than usual in the case of
preservation requests. Data preservation requests must be accompanied by a subpoena or court order. Preservation requests must be signed and sent on <span>law</span> enforcement letterhead. Requests may be sent via the methods described below, and unless otherwise required, the user will
still have access to their account.<br /></div>
<div class="im"><br /></div>
<div class="im"><br /></div>
<p> </p>
<h1><strong>How to request user information with a subpoena or court order</strong></h1>
<p>Twitter
accepts subpoenas delivered by mail or fax. In order to expedite the
process, subpoenas should include the URL of the Twitter profile in
question, and details about what specific information is required. Twitter conducts most correspondence via email, so please include an email contact so we may contact you. To contact us, email: <a href="mailto:lawenforcement@twitter.com" target="_blank">lawenforcement@twitter.com</a></p>
<h3>Only email from law enforcement domains is accepted. Non-law enforcement requests should be sent through our regular support methods. Non-law enfocement mail will be deleted.</h3>
<h1><strong>What is Twitter?</strong></h1>
<p>Twitter is a free website designed to provide the exchange of public content in the form of 140 characters messages sent <span>from</span> the web interface or <span>from</span> a user’s phone. All users of Twitter agree to the Terms of Service and
Privacy policy at the time of sign up, which allows us to govern the
site.<br /> <br />Users may have a public or private account, and choose to view the 140 character messages of other Twitter users, which range <span>from</span> businesses (such as Comcast, Whole Foods, or Zappos) to political
figures (such as BarackObama) to celebrities or popular accounts (such
as Oprah or Britney Spears) to normal people.</p>
<p> </p>
<p> </p>
<h1><strong>What user information does Twitter have?</strong></h1>
<p>Most Twitter
profile information is public, so everyone can see it. A Twitter profile contains a profile
image, background, and the status updates, or “tweets” of the account
owner. In addition, the user has the option to fill out location,
include a URL, and write a “one line bio” or short phrase about
themselves. The tweets on a profile page update in real time, so the
newest information is always available at the top. Public profiles also show a list of whose tweets the account owner
“follows” or subscribes to, as well as the account owner’s “followers”
or, those who subscribe to the tweets of the account owner.</p>
<div class="im"><br /><strong>Private information requires a subpoena or court order</strong></div>
<div class="im">In accordance with our <a href="https://twitter.com/privacy">Privacy Policy</a> and <a href="https://twitter.com/tos" target="_blank">Terms of Service</a>, non-public information about Twitter users is not released unless we
have received a subpoena, court order, or other legal
process document. Some
information we store is automatically collected, while other
information is provided at the user’s discretion. Though we do store this information, it may not be accurate if the
user has created a fake or anonymous profile. Twitter doesn’t require
email verification or identity authentication.<br /> <br /><strong>Data retention information</strong></div>
<div class="im">Twitter retains different information for different time periods.
Twitter may retain user information longer than usual in the case of
preservation requests. Data preservation requests must be accompanied by a subpoena or court order. Preservation requests must be signed and sent on <span>law</span> enforcement letterhead. Requests may be sent via the methods described below, and unless otherwise required, the user will
still have access to their account.<br /></div>
<div class="im"><br /></div>
<div class="im"><br /></div>
<p> </p>
<h1><strong>How to request user information with a subpoena or court order</strong></h1>
<p>Twitter
accepts subpoenas delivered by mail or fax. In order to expedite the
process, subpoenas should include the URL of the Twitter profile in
question, and details about what specific information is required. Twitter conducts most correspondence via email, so please include an email contact so we may contact you. To contact us, email: <a href="mailto:lawenforcement@twitter.com" target="_blank">lawenforcement@twitter.com</a></p>
<h3>Only email from law enforcement domains is accepted. Non-law enforcement requests should be sent through our regular support methods. Non-law enfocement mail will be deleted.</h3>
2009-06-17T16:50:39-07:00
41949
26257
73683
2009-06-26T16:54:51-07:00
17868