2009-01-14T09:47:45-08:00 nieves policy termsofservice tos trademark 26257 1342 18367 false true false true 20513 3 1 2009-12-14T16:03:24-08:00 crystal 17868 2010-02-05T14:06:47-08:00 <h1>What is trademark violation?<br /></h1> <p>Using a company or business name, logo, or other trademark-protected materials in a manner that may mislead or confuse others or be used for financial gain may be considered trademark infringement. Accounts with clear INTENT to mislead others will be immediately suspended; even if there is no trademark infringement, attempts to mislead others are tantamount to business impersonation.</p> <h1>What happens to the infringing account?</h1> <p>Twitter works with most account owners to remove infringements so that the person may keep the account.</p> <div><strong>News feed accounts</strong> will be required to clearly designate that they are aggregating news about a company to resolve confusion. News feed aggregates are welcome, but must not use logos or copyright protected images, and must clearly designate non-affiliation with the entity represented in the news feed to avoid suspension.</div> <div><br /></div> <p><strong>Accounts created to help a community or provide information</strong> will be contacted with the appropriate steps required to keep the account.<br /><br /><strong>If there is a clear intent to mislead people</strong> into believing this account is affiliated with the company/business in question, the account will be permanently suspended.</p> <p>&nbsp;</p> <h1>What information do I need to include when reporting trademark violations?<br /></h1> <p>In order to investigate trademark violations, we need the following information:</p> <p>Username of the violating account (or the URL to their profile page): <br />Company name:<br />Company Twitter account (if there is one):<br />Your First and Last Name:<br />Title:<br />Address:<br />Phone: <br />Fax: <br />Company domain address: <br />Your company domain email address:<br />Registration Trademark number:<br />Requested Action (for example, removal of infringing account, or transfer of trademarked username to an existing company account):</p> <h1>How do I report a trademark violation?</h1> <div><span style="line-height: 16px;">Report trademark violations to Twitter's Terms of Service group by&nbsp;<a href="http://help.twitter.com/tickets/new">submitting a web request&nbsp;</a>from the Support home page. </span>Once you've submitted your ticket, we’ll email you a ticket confirmation with more information. You can check on your ticket status anytime by visiting your Twitter Support home page and clicking on "<a href="http://twitter.zendesk.com/requests">check on your existing requests</a>."</div> <div><br /></div> <div>If you're unable to submit a request through our support form or do not have a Twitter account yourself, please send an email with the information described above to terms@twitter.com.</div> <h1>What is trademark violation?<br /></h1> <p>Using a company or business name, logo, or other trademark-protected materials in a manner that may mislead or confuse others or be used for financial gain may be considered trademark infringement. Accounts with clear INTENT to mislead others will be immediately suspended; even if there is no trademark infringement, attempts to mislead others are tantamount to business impersonation.</p> <h1>What happens to the infringing account?</h1> <p>Twitter works with most account owners to remove infringements so that the person may keep the account.</p> <div><strong>News feed accounts</strong> will be required to clearly designate that they are aggregating news about a company to resolve confusion. News feed aggregates are welcome, but must not use logos or copyright protected images, and must clearly designate non-affiliation with the entity represented in the news feed to avoid suspension.</div> <div><br /></div> <p><strong>Accounts created to help a community or provide information</strong> will be contacted with the appropriate steps required to keep the account.<br /><br /><strong>If there is a clear intent to mislead people</strong> into believing this account is affiliated with the company/business in question, the account will be permanently suspended.</p> <p>&nbsp;</p> <h1>What information do I need to include when reporting trademark violations?<br /></h1> <p>In order to investigate trademark violations, we need the following information:</p> <p>Username of the violating account (or the URL to their profile page): <br />Company name:<br />Company Twitter account (if there is one):<br />Your First and Last Name:<br />Title:<br />Address:<br />Phone: <br />Fax: <br />Company domain address: <br />Your company domain email address:<br />Registration Trademark number:<br />Requested Action (for example, removal of infringing account, or transfer of trademarked username to an existing company account):</p> <h1>How do I report a trademark violation?</h1> <div><span style="line-height: 16px;">Report trademark violations to Twitter's Terms of Service group by&nbsp;<a href="http://help.twitter.com/tickets/new">submitting a web request&nbsp;</a>from the Support home page. </span>Once you've submitted your ticket, we’ll email you a ticket confirmation with more information. You can check on your ticket status anytime by visiting your Twitter Support home page and clicking on "<a href="http://twitter.zendesk.com/requests">check on your existing requests</a>."</div> <div><br /></div> <div>If you're unable to submit a request through our support form or do not have a Twitter account yourself, please send an email with the information described above to <a href="mailto:terms@twitter.com">terms@twitter.com</a>.</div> 2009-01-14T09:47:45-08:00 18367 26257 20513 2009-12-14T16:03:24-08:00 17868